Fast response for plumbing emergencies across Colchester and Essex. Callout from £85, labour from £60/hour plus parts. Available 24/7.
Burst pipes can flood your home in minutes. We'll stop the leak, assess the damage, and repair or replace the damaged section. Available 24/7.
Boiler breakdown in winter is an emergency, especially with children or elderly residents. We diagnose and repair most boiler faults same-visit.
If you smell gas, turn off the supply, open windows, and call us immediately. Gas Safe engineers available for emergency gas leak detection and repair.
Leaking radiator valves, pipe joints, or bathroom fittings causing water damage. We'll stop the leak and repair properly.
Blocked toilets, sinks, or drains causing sewage backup. We clear blockages fast using drain rods, high-pressure jetting, or CCTV inspection if needed.
Complete loss of hot water due to boiler failure, immersion heater fault, or heating system problem. We'll get your hot water back on.
Fast response across Colchester. Call or message us.
Get emergency helpFor burst pipes or major leaks, turn off the mains water supply. The stopcock is usually under the kitchen sink or where the water pipe enters the house.
If you have a burst pipe or major leak, turn off the central heating to prevent the boiler pumping more water through the system.
Use towels, buckets, or a mop to contain water. Move furniture and valuables away from the leak. Take photos for insurance if needed.
If water is near electrical sockets, switches, or appliances, turn off the electricity at the fuse box for that area.
For gas leaks: Do not use electrical switches or naked flames. Turn off the gas at the meter, open windows, and leave the property. Call the National Gas Emergency Service on 0800 111 999 and then call us.
We charge a transparent fixed callout fee to cover the engineer's time getting to you and diagnosing the problem. If you go ahead with the repair, the callout fee is deducted from the final bill.
Mon-Fri 8am-6pm
£85
Standard callout
Evenings & weekends
£105
6pm-10pm & Sat-Sun
Late night
£120
10pm-8am
Labour is £60-90 per hour depending on time of day. Parts are charged at cost price. Most emergency repairs are completed within 1-2 hours.
We cover Colchester, Wivenhoe, West Mersea, Tiptree, Stanway, and surrounding areas. For genuine emergencies, we aim to reach you within 60-90 minutes.
Callout from £85. Fixed price before we start.
Use the form below or call us directly if you need immediate help.
No obligation. We reply within 4 hours Mon-Sat.
We take emergency calls 24/7. Response time is fastest during normal working hours (8am-6pm Mon-Fri). Evening and weekend callouts may take slightly longer depending on engineer availability and location.
You only pay the callout fee if we attend but can't fix the problem (for example, if parts need to be ordered). We explain what needs doing and give you a fixed price before any work starts.
Yes, we stock common parts like valves, washers, connectors, and basic boiler components. For specialist parts we can usually source same-day or next-day from local suppliers.
If the problem risks property damage, safety, or leaves you without heat/water, it's an emergency. Examples: burst pipes, gas leaks, boiler failure in winter, severe leaks, blocked drains overflowing. For non-urgent issues, we offer standard appointments at lower cost.